Attribute
[material]	metal
[style]	Full framework
[Glasses style]	box
[Suitable for face shape]	Big face
[For the crowd]	men
[Mirror frame material]	Plate+metal
[Frame material]	Metal frame
[style]	Retro

• Brand:欣苒

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FAQ

Can I modify my order after placing it?

For orders shipped by our website, modifications can be made before printing. Go to "Member Center", navigate to "My Orders → Order Details", and click "Modify Order" at the top-right. If this button is unavailable, the order cannot be modified.

Can prices be negotiated?

We guarantee value for money and focus on small profits through high turnover. Prices are already set at the lowest possible. To save time, please refrain from bargaining. Thank you for your cooperation!

Is the product in stock?

Items showing available colors/sizes on the product page are in stock. If an item is out of stock or removed, please contact us. Inventory updates may occasionally lag. If warehouse stock runs out, we'll contact you immediately. 99% of listed items are available.

Are product colors accurate? Is there significant color difference?

Due to lighting variations and monitor differences, slight color discrepancies are unavoidable online. We strive to capture colors as true-to-life as possible. All product images are 100% actual item photographs.

Where are product details?

Each product page contains detailed descriptions including color, size, etc. For items lacking details, please inquire first. Before purchasing, please exercise your "right to know" by thoroughly reviewing product information. If no color options appear, you may specify preferences in order notes.

When will my order ship after payment?

All orders ship within 48 hours after payment. We aim to dispatch same-day for orders placed before 5:00 PM. Orders after 5:00 PM ship next business day.

How soon can out-of-stock items be restocked?

For items marked "Out of Stock": Use the "Restock Notification" feature on the product page to receive alerts. Exact restock dates cannot be guaranteed.

How to cancel an order?

For pending orders: Go to "Member Center" → "My Orders", locate the order, and click "Cancel Order".

Can I get an invoice?

All products are genuine and include formal invoices. Invoice amounts include delivery fees unless otherwise stated.

How to contact the seller?

On the product page's right side, click "Contact Customer Service" to chat online or call 0594-2180161.

Missing/wrong items received?

Multi-item orders may ship in separate packages arriving at different times. Please wait 1-2 days. If issues persist, contact our online客服 directly.

How to request return/exchange?

Log in, go to "My Orders" → Click "Return/Exchange" under Customer Service or the product's "Request Return/Exchange". Submit the form, and our team will contact you shortly.

Which couriers do you use?

1. Partner Courier: ZTO Express - Zhejiang, Jiangsu, Shanghai: 5¥ (first 1kg) +1¥/kg - Anhui, Fujian, Beijing, Guangdong, Shandong, Jiangxi, Hubei, Hunan: 8¥ +6.5¥/kg - Henan, Tianjin, Hebei, Hainan, Chongqing, Shanxi, Shaanxi, Sichuan, Yunnan, Guizhou, Guangxi: 10¥ +8¥/kg - Qinghai, Inner Mongolia, Liaoning, Gansu, Ningxia, Heilongjiang, Jilin: 10¥ +12¥/kg - Tibet, Xinjiang: 12¥ +15¥/kg Remote Mainland Areas via EMS: 25¥ (first 500g) +15¥/500g nationwide Taiwan/Hong Kong via SF Express (collect/paid same rate): Hong Kong/Macau: 30¥ +12¥ Taiwan: 35¥ +26¥

How long do returns/exchanges/repairs take?

When receiving your package:

1. DO NOT sign the delivery receipt immediately
2. Open and inspect items in front of the courier
3. Refuse delivery and contact us immediately (contact number on waybill) if:
   • Items are damaged
   • Quantity is incorrect

Signing indicates acceptance of item condition/quantity. We cannot claim compensation from couriers post-delivery. Contact us immediately for any post-delivery issues. We'll work with you to ensure 100% satisfaction. Enjoy your shopping experience! We provide personalized one-on-one service. Important Notes:

• Contact customer service within 24 hours of receipt for issues
• Quality-related returns: Keep items intact. Returns rejected if altered
• Inspect thoroughly before signing - don't wait until courier leaves
• We cover return shipping for our errors; customers bear costs for size/color/style changes
• 15-day no-reason exchange policy (excludes damaged/worn items)
• No returns/exchanges after 15 days except quality issues

Processing timelines:
Returns: 3-10 business days after receipt (excluding inspection time)
Exchanges: 3-10 business days after receipt
Repairs: 3-10 business days after receipt